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湖南第一工程有限公司“網上信訪五周年”宣傳月活動專題

添加時間:2018-10-30    新聞來源:本站    

2013年7月,國家信訪局全面放開了網上投訴受理內容,湖南省信訪信息系統也于2015年7月投入使用,2016年又相繼開通了“湖南信訪”微信公眾號及“湖南信訪APP”手機客戶端,全省“一網一微一端”平臺全面運行。為進一步深化網上信訪工作、切實提升新時代網上信訪工作的政治站位,推動新時代網上信訪工作高質量發展,省信訪局將2018年10月定為“網上信訪五周年”宣傳月。

一、網上信訪概念

“網上信訪”是指通過信訪部門構建在互聯網上的信訪平臺向黨委和政府反映的情況、提出的意見建議或者投訴請求。網上信訪是非常便捷的信訪方式,它不受時間、空間、人數的限制,它的信訪成本是最低的、速度是最快的,是傳統信訪方式的重要補充。它具有便捷、高效、經濟的諸多特點,只要是實名信訪,無論是投訴還是建議,批評還是舉報,只需安坐家中輕點鼠標就能輕松解決。

二、網上信訪的受理范圍

    三、網上信訪平臺如何用


    四、湖南信訪“一網一微一端”

    10月1日,由湖南省信訪局研發的湖南網上信訪投訴受理平臺“湖南信訪APP”手機客戶端將正式上線試運行,平臺提供網上投訴、建議征集、查詢評價等功能模塊。群眾只需登錄湖南省信訪局門戶網站(http://xfj.hunan.gov.cn)掃碼或通過蘋果APP商店、安卓APP商店下載客戶端“湖南信訪”進行安裝,再用自己的真實信息注冊后,即可反映問題、表達訴求、提出意見和建議。本次手機客戶端的正式上線標志著湖南省信訪局“一網一微一端”(即湖南省信訪局門戶網站、湖南信訪微信公眾號、湖南信訪APP)的“新媒體+信訪宣傳”平臺全面開通,實現了信訪服務從傳統紙上移到網上再移到指尖,真正做到了“讓數據多跑路,讓群眾少跑腿”。


    五、開展“網上信訪”的意義

    開展“網上信訪”是創新工作理念,拓寬信訪渠道的必經之路,也是對探索反映民意和訴求表達機制提出的新要求。利用信息化手段,開展“網上信訪”,進一步拓寬了信訪渠道,方便人民群眾,提高辦理效率,降低信訪成本,有益于化解社會矛盾,促進社會和諧                        
                              

      





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